Terms & Conditions

Terms of use

Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop easily and with confidence with game-place.co.uk These terms and conditions only apply to web site sales.

Pricing All prices are in sterling and inclusive of VAT and inclusive of packaging and delivery charges to any address in UK. Any exceptions will be clearly marked on the website where relevant. Prices may be subject to change without notice, but we will only alter the price after we have confirmed your order, if is to your benefit.

International customers Whilst this website is designed with UK customers in mind, we welcome enquiries from customers in other countries. Prices include UK Sales Tax (VAT), currently at 20%, however additional delivery charges may apply. Please contact us and we will do our best to assist.

Payment You may pay by any credit card or debit card and we accept American Express and Diners Club. If you choose to pay by cheque, your goods will be despatchted upon clearance of the cheque which currently takes 5 working days from the day we receive it.

Product availability Items shown on this website may not always be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability and delivery date at the time you place your order. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by the game place to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.

Product images and descriptions Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.

Accepting orders and security When you place an order, either by telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation email with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will email you as soon as we can to let you know.

In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method or to advise you to visit one of our stores.

Delivery Except where specifically stated, prices are for delivery to mainland UK only. We welcome enquiries from elsewhere, however, and ask that in these cases you contact us by email, for onward shipping costs to other locations.

We will atempt to inform you of dispatch of goods. We regret that we are unable to specify exact delivery times. We will use the most appropriate service for your order, this could be Royal Mail, Special Delivery or Courier. You may be required to sign for your delivery.

Cancellations We are pleased to offer a no-quibble cancellation policy, which is in addition to your statutory rights. Should you wish to cancel we ask that you notify us before, or within 7 days after delivery. Your product must be complete, unused and in "as dispatched" condition (e. g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories.

Should you need to return goods, we ask that you inform us in advance of returning the items. We would suggest that for your own security when returning goods you use a traceable service such as Royal Mail tracked or a Courier.

Faulty goods Goods are fully guaranteed against faults in manufacture, materials or workmanship for a period of 28 days from delivery. On occasions items will have a longer guarantee or warrenty and details of this will be provided upon request. No warranty is made in respect of commercial rather than domestic use. If your goods develop a fault within 28 days of delivery, the goods may be returned for either refund in full, or replacement. No warrenty will apply to faults caused by accident, neglect or misuse.

Legal Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.

The Game Place and game-place.co.uk are trading names of The Game Place, 71 The Strand, Longton, Stoke on Trent, Staffordshire, ST3 2NS. Particulars of ownership will be supplied upon request. . We do not guarantee that this web site will be compatible with all customers computers.

Copyright The copyright in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use is owned by the game place. You may not adapt, alter or create any derivative work from any material on this site, or restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without prior written consent.